By Renée J. Vaillancourt, Renée Vaillancourt McGrath, Young Adult Library Services Association
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Extra resources for Bare bones young adult services: tips for public library generalists
Recognizing both the normal developmental changes of adolescence and the hidden source of one's reaction to them is a vital part of getting past personal irritations to provide good public service to a significant portion of the library's clientele. S. Department of Education, the lives of teenagers are filled with pressures and issues that they must deal with in today's world. Although two-thirds of the high school students polled said their lives were somewhat tough, three-fourths of the students said their future looked promising.
Page x Since an early version, Bare Bones: Young Adult Services Tips for Public Library Generalists, was published, the Internet has become a dynamic forum for communication about library services. Electronic discussion lists such as PUBYAC and YALSA-BK host lively discussions about young adult services and literature, and Web sites hosted by the American Library Association (ALA) and other organizations provide invaluable information about ways to serve teens in libraries. The Young Adult Library Services Association (YALSA), a division of ALA, has also trained a corps of young adult specialists to teach other librarians how to improve service to teens.
When in doubt about how to act around a young adult, think how you would approach an adult in the same situation and give the teen the benefit of the doubt. If you are an effective librarian, you already possess the qualities necessary to be an effective young adult librarian, with a few possible exceptions. Respect Perhaps the most important characteristic of library services to young adults is a respect for teens and the willingness to help them access the materials they need. This means a willingness on your part to utilize whatever tools (such as interlibrary loan or online searching) are necessary to satisfy their Page 9 requests.
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