By Ezekiel Chinyio, Paul Olomolaiye

"This booklet captures top perform in building stakeholder administration utilizing various foreign case reviews. It demonstrates stakeholder mapping, provides the power/interest matrix and analyses a version for the well timed engagement of stakeholders." "The elevated use of partnering and different relational sorts of contracting have underlined the necessity for undertaking members to interact and in addition to be aware Read more...

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A proactive approach is needed in dealing with stakeholders as opposed to being reactive. While minimal effort is required in satisfying stakeholders with low levels of interest, greater effort is required in keeping those with high levels of interest happy (Carter, 2006). The differing claims, rights and expectations of stakeholders can exert tangential forces in different directions. This effect must be countered by managing stakeholders collectively in accordance with the objectives of a given cause (Gibson, 2000).

In this regard, an organisation may sometimes have to trade-off the needs of one stakeholder against another (Thompson, 2002). Any matrix used for mapping stakeholders should be updated regularly to track their positions, especially regarding those stakeholders that are critical to the operations or survival of an organisation. A dynamic matrix is essentially not an answer to everything, rather it helps to (Vogwell, 2002): – bring order to a very complex situation, – bring collective understanding if compiled by a group, – suggest up-to-date strategies for management and communication between the various groups, – manage resources and time and use these where most benefit will be derived.

Employees in construction and other disciplines will thus find themselves having to manage stakeholders in their endeavours. A useful approach to this activity is to be prepared. This book brings a comprehensive understanding to the subject matter and should provide a useful guide for managing stakeholders. It is reckoned that over 95% of organisations in construction practice are either small- or medium-sized enterprises. To some of these firms, maintaining or loosing a customer can be very critical to their continued existence.

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Construction stakeholder management by Ezekiel Chinyio, Paul Olomolaiye
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