By Bruce Tulgan

A significant other to the dynamic it truly is alright to Be the Boss: The administration Workshop, this player Workbook is a hands-on source that can assist you triumph over the typical hindrances to turning into an engaged supervisor. you'll achieve a transparent knowing of which administration demanding situations could be managed, in addition to assistance and strategies for successfully controlling them. additionally, you will realize the confirmed concepts for operating round concerns that can not be refrained from or managed.

The it is alright to Be the Boss: The administration Workshop leads you thru a chain of 8 back-to-basics thoughts that truly exhibit how one can improve the abilities that would improve your administration talents and assist you

  • construct relationships of belief and self belief with staff

  • Delegate projects, duties, and initiatives

  • retain staff centred and relocating within the correct course

  • bring up productiveness, caliber, retention of high-performers, and turnover between low-performers

  • Sharply decrease waste, inefficiency, error, down-time, and clash between staff

it really is ok to Be the Boss:The administration Workshop can assist you include into your day-by-day regimen the time-tested administration options that spell success—tracking worker functionality, correcting failure, and lucrative luck.

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Additional resources for It's Okay to Be the Boss: Participant Workbook

Sample text

Checklists make things go better. Checklists make things better. OSS BACK-TO-BASICS TECHNIQUE 5 37 TURN BEST PRACTICES INTO CHECKLISTS Checklists make things go better. If you want to make sure your one-on-ones are about guiding and directing someone in the work he or she is doing, the last step in the conversation is to go over what you’ve agreed on and make a checklist. Say to the person, “Tell me what you’re going to do. Tell me how you’re going to get started. ” NOTES 38 I T ’ S O K AY T O B E T H E B O S S : PA R T I C I PA N T WO R K B O O K TO DELEGATE SUCCESSFULLY Make the expectation clear; give person a clear goal, a timeline, guidelines, and parameters.

Into which category does this problem appear to fall? Ability Skill Will 4. Describe any efforts you have made to help the employee solve the problem: 49 50 I T ’ S O K AY T O B E T H E B O S S : PA R T I C I PA N T WO R K B O O K 5. Write a script for talking to the employee about the problem that includes the concrete actions you want the person to take: • How will you get the conversation started? • How will you get the information on the table? • What concrete next steps will you give the person?

Monitor the person’s performance fairly and accurately. Put things in writing. Separate your role as a friend from your role as the boss. If you don’t have direct authority, use influence and persuasion. 33 34 I T ’ S O K AY T O B E T H E B O S S : PA R T I C I PA N T WO R K B O O K WORKSHEET: STRATEGIES FOR HOLDING PEOPLE ACCOUNTABLE What strategies will you use to hold someone you manage accountable? Name (or Code Name): Strategies: BACK-TO-BASICS TECHNIQUE 5 MAKE EXPECTATIONS CLEAR EVERY STEP OF THE WAY 1.

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It's Okay to Be the Boss: Participant Workbook by Bruce Tulgan
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